UnityPoint Health – St. Luke's – Downtown is a 464 licensed-bed, regional hospital serving families in the tri-state area including Iowa, Nebraska and South Dakota. Our commitment to you begins with our personal approach, coordinating your care from the doctor's office to the hospital and back home. St. Luke's - Downtown offers a full range of services and programs. We are proud to be nationally recognized for excellence in various clinical areas, including orthopedic services, vascular surgery, stroke care and cancer care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.