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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
We have been with National Seating and Mobility for many years. Jeff goes above and beyond. He is always so respectful and knowledgeable. Dave helped us order our daughter’s new chair and it was a perfect fit! National Seating and Mobility has always given us superior service, we wouldn’t consider using anyone else.
CT
Cole Tripp
Jun 24, 2024
2.0
Good company starting to go down hill the past 2 years. After they lost their long time repair man I can't get anyone to repair my son's wheelchair and I'm going on over a year needing this repair.
AL
Angie Lee
Apr 5, 2024
5.0
Jeff and Jason at this National Seating and Mobility location in Iowa City were absolute lifesavers for me. My power wheelchair was malfunctioning, leaving me completely immobile, and they worked with me in a timely and professional manner -- and on top of that, with genuine, generous, and empathetic attitudes -- to troubleshoot the issues and provide a loaner wheelchair during repair time. I am ever grateful!
LF
Lindsey Floryance
Sep 21, 2021
5.0
My wheelchair was damaged by an airline a couple months ago. The company coordinating replacement set me up here. I was able to get remeasured to ensure my chair still was a perfect fit. I just received the replacement (~2 months after the incident) and they were able to check the fit and make any adjustments I needed. They also shipped the loaner chair back to the coordinating company for me.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What services does National Seating & Mobility in Iowa City offer?
National Seating & Mobility provides customized mobility solutions, remote evaluations, and service & repair for mobility equipment.
Where is National Seating & Mobility located in Iowa City?
It is located at 2415 Heinz Rd, Ste 1, Iowa City, IA 52240, United States.
What are the business hours of National Seating & Mobility in Iowa City?
They are open Monday to Friday from 8:00 AM to 4:30 PM, and closed on Saturdays and Sundays.
How can I contact National Seating & Mobility in Iowa City?
You can contact them by phone at +1 319-471-4530 or via email at IowaCity@nsm-seating.com.
Does National Seating & Mobility have wheelchair accessible entrances?
Yes, the location has wheelchair accessible entrances for customer convenience.
Is it possible to shop in-store at National Seating & Mobility Iowa City?
Yes, in-store shopping is available at this location.
Are debit cards accepted at National Seating & Mobility?
Yes, debit cards are accepted and cash-only payment is not required.
What nearby transportation option can help customers reach National Seating & Mobility?
Customers can use STS Transportation nearby, which offers freight, cargo, and food delivery services to help facilitate travel.
Are there any nearby services for storage if customers need it while visiting National Seating & Mobility?
Yes, Heinz Road Mini Storage and Storage Rentals of America are nearby, offering self-storage and storage facilities for convenient use during visits.
What nearby dining options are available for customers visiting National Seating & Mobility in Iowa City?
Customers can visit Old Capitol Food Co., a nearby restaurant and beer bar, perfect for dining before or after their appointment.