Our goal at Hometown Hearing is to provide you with personalized hearing healthcare in a one-on-one environment. Our Board-Certified Hearing Instrument Specialist, Jacob Levsen, can help you with all of your hearing needs, regardless of your degree of hearing loss, lifestyle, or budget. Jacob has been helping people for over 15 years, and he understands the importance of better hearing. With two convenient locations, in Newton and West Des Moines, we are happy to help the people of our community with their hearing health.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.