Concept of Iowa in Grinnell is terrific! The hearing aid provided is the best my husband has ever had/used - and he has tried many varieties over the years.
The friendly and knowledgeable service offered by Kathy Shaw is top notch!! Kathy always takes the time to help him. He is an 84 year old man with advanced Parkinson’s Disease so his needs dealing with the ongoing upkeep of small hearing aid parts is greater than many others. We are so grateful to Kathy and do recommend Concept and Kathy to our friends and neighbors.
CK
Connie Koehn
Sep 17, 2023
Was very pleased with the hearing test and diagnosis. Dr. Kathy took her time to make sure everything was as it should be and even gave us her card if we had any questions. Really felt like she wanted to help make it a great experience.
KB
Kelly Brennan
Dec 28, 2021
Very helpful team. Their expertise made the experience so much easier.
AS
arlene stover
Jun 15, 2021
Kathy was amazing! So friendly and thorough! Best customer service we have had in a very long time!
CS
Corky Stuart
Aug 13, 2018
I really enjoy my hearing aids. Without my hearing aids it sounds like some one has put pillows over my ears. With the hearing aids in it sounds crystal clear. It has four settings that I use, one for while riding in the car, one for in the wind, one for in a restaurant, and then the basic.. The service in Grinnell is great and all I have to do is buy batteries. All appointment are cost free.