LensCrafters

4.7
143 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
555 John F Kennedy Rd, Dubuque, IA
52002-5207, United States

Hours

Reviews

4.7
143 reviews
5 stars
129
4 stars
2
3 stars
2
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Randy, Cassie, and DJ.

Product Selection

The store offers a wide variety of eyewear options, with many customers appreciating the selection of frames available.

Mixed Experiences

While most reviews were positive, some customers reported issues with incorrect prescriptions and poor service, indicating inconsistency in customer experiences.

Efficiency

Customers frequently noted the quick service and ease of the purchasing process, with many being in and out in a short time.

Pricing Concerns

Several reviews mentioned that prices seemed to be increasing, with some customers feeling that the cost was higher than expected.
  • AT
    Annette Trimble
    Nov 13, 2025
    5.0
    Staff was very helpful, not pushy.
  • SS
    Sarah Sheldon
    Nov 10, 2025
    5.0
    Randy is always extremely helpful!
  • MP
    Michelle Post
    Sep 27, 2025
    5.0
    Jake was wonderfaul.person who knows what he work!
  • CM
    Charlie mcdermott
    Sep 24, 2025
    5.0
    My experience with Randy was great! Definitely recommend going there and letting him entertain you into a new pair of glasses. I got 2 pairs when I only needed one pair.
  • VS
    Vincent Schromen
    Sep 10, 2025
    5.0
    They were very helpful in picking out my new glasses. Very pleasant experience with my needs.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.