LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Randy, Cassie, and DJ.
Product Selection
The store offers a wide variety of eyewear options, with many customers appreciating the selection of frames available.
Mixed Experiences
While most reviews were positive, some customers reported issues with incorrect prescriptions and poor service, indicating inconsistency in customer experiences.
Efficiency
Customers frequently noted the quick service and ease of the purchasing process, with many being in and out in a short time.
Pricing Concerns
Several reviews mentioned that prices seemed to be increasing, with some customers feeling that the cost was higher than expected.
AT
Annette Trimble
Nov 13, 2025
5.0
Staff was very helpful, not pushy.
SS
Sarah Sheldon
Nov 10, 2025
5.0
Randy is always extremely helpful!
MP
Michelle Post
Sep 27, 2025
5.0
Jake was wonderfaul.person who knows what he work!
CM
Charlie mcdermott
Sep 24, 2025
5.0
My experience with Randy was great! Definitely recommend going there and letting him entertain you into a new pair of glasses. I got 2 pairs when I only needed one pair.
VS
Vincent Schromen
Sep 10, 2025
5.0
They were very helpful in picking out my new glasses. Very pleasant experience with my needs.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Dubuque offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What designer eyewear brands are available at LensCrafters in Dubuque?
LensCrafters carries designer brands including Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and Sferoflex.
What are the store hours for LensCrafters at Kennedy Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters in Dubuque?
You can schedule an eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0122&storeId=10851
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for eyewear purchases at their Dubuque location.
Where is LensCrafters located in Dubuque, and what is the nearby shopping mall?
LensCrafters is located at 555 John F Kennedy Rd, Ste 604, inside Kennedy Mall in Dubuque, IA 52002-5207.
What nearby stores can I visit in Kennedy Mall when I visit LensCrafters?
Nearby stores include World Earth Minerals, Daily Thread, Spencers, Saucony, DICK'S Sporting Goods, GNC, Little Green Apple, and Claire's among others, offering options from gifts to sporting goods and clothing.
Are there convenient nearby places to eat near LensCrafters at Kennedy Mall?
Yes, near LensCrafters you can find Auntie Anne's for bakery-style snacks and Jujube Frozen Yogurt for desserts, perfect for a quick treat during your shopping visit.
Can I combine a visit to LensCrafters with recreational activities nearby?
Yes, Vertical Jump Park, a sports and recreation venue, is nearby and can be visited for fun physical activities before or after your eye care appointment.