Staff was very accommodating and very professional and knowledgeable
JA
Jessica Anderson
Oct 1, 2025
1.0
I am writing to express my extreme disappointment with the service I received from Whylie Eye Care. I have been a loyal patient for over 20 years, first at your Ankeny location, and then at your Ames location after I moved.
Upon learning of the permanent closure of the Ames office, I contacted your Des Moines location to obtain my prescription for a time-sensitive matter. I was informed that my file could not be located in your new system and that I was not in the system at all. The staff person offered no alternative options, callously stating, "Yeah, I'm sorry 'bout that."
To be treated with such disregard after two decades as a patient is unacceptable. If I could give zero stars, I would.
JA
Justin Aaron
Sep 21, 2025
5.0
The staff are super friendly and they really help you out. Great place i highly recommend
AM
Alice Manhart
Sep 20, 2025
5.0
We were able to get appointments on short notice. Eye exam was thorough and the Dr put kids at ease. Eyeglass selection and checkout was effortless and quick. Staff was helpful and engaging, but not intrusive. It was a great experience!
TM
Terri Martin
Sep 16, 2025
5.0
We love Dr Drew he is so kind nice caring about our eyes..
The girls were so nice love your manger Julia she is so smart help me with my eyeglasses to fit my face good when I didn’t think they fit right she was amazing. Took so much time with me.
The other Gal, I can’t think of her name, but she was fabulous also Very sweet and helpful. We plan on coming back and I will tell others about it. I love the fact that the glasses were a better price for our income… Thank you again for the service. It was a wonderful experience.
Frequently Asked Questions About Whylie Eye Care Centers
When did Whylie Eye Care Centers open?
Whylie Eye Care Centers opened on May 19, 2025.
Where is Whylie Eye Care Centers located?
It is located at 3725 Ingersoll Avenue, Des Moines, IA 50312, USA.
What are the regular business hours of Whylie Eye Care Centers?
The center is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Are there any holiday closures or special hours?
Yes, Whylie Eye Care Centers is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open from 8:30 AM to 2:00 PM, and on December 31, 2025, from 8:30 AM to 5:00 PM.
How can I contact Whylie Eye Care Centers?
You can reach them by phone at +1 515-255-5533 or visit their website at https://whylies.com.
What type of services does Whylie Eye Care Centers offer?
They provide services as an optician, eye care center, eyeglass repair, protective eyewear, and sunglasses store.
Is there a Facebook page for Whylie Eye Care Centers?
Yes, you can visit their Facebook page at https://www.facebook.com/WECDesMoines/ or https://www.facebook.com/714756411710167.
What nearby healthcare providers are close to Whylie Eye Care Centers?
Nearby healthcare providers include several obstetricians and gynecologists such as Susan Hernandez, CNM,MSN; Khara Keegan, ARNP, BSN,CNM,MSN; and Midwife Services of UnityPoint Health - Des Moines.
Are there any nearby places where customers can grab food or drinks before or after their appointment?
Yes, nearby food and beverage locations include Bruegger's Bagels, The Greenwood Lounge, and Manhattan Deli, offering options for breakfast, lunch, or a casual drink.
Are there any nearby financial services for customers visiting Whylie Eye Care Centers?
Financial Plus Credit Union is nearby, offering banking and ATM services which can be convenient for customers in the area.