Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
915 reviews
5 stars
888
4 stars13
3 stars3
2 stars4
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Andrew, Adam, and Isaac.
Quick Repairs
Many reviews highlighted the efficiency of the service, with quick adjustments and repairs being completed in a timely manner, often at no charge.
Positive Atmosphere
The store was described as having a welcoming and friendly environment, contributing to a pleasant shopping experience.
Expertise
Customers appreciated the staff's expertise in helping them choose the right glasses and providing adjustments, indicating a high level of professionalism.
- JPJonathan PinegarJan 5, 20265.0I bought a pair of Oakley’s from Costco a little over a year ago and they got stepped on just before Christmas. Adam fixed them up free of charge and saved the day. Thank you
- TNTammara Nichols-PetersonJan 5, 20265.0I came in with a pair of eyeglasses with one of the temples disconnected and Dawson assisted then Isaac attached it back onto the eyeglasses. They were both helpful and courteous and I very much appreciated it!
- CGCandice GreenJan 3, 20265.0My sales consultant, Amber, made my experience of shopping for new glasses very easy and pleasant. She was there with answers and direction when needed but provided time to shop on my own as I made choices. The insurance and fitting was very simple and was completed in a timely manner.
- MAMegan AndersonJan 2, 20265.0Me and my husband love going here! Everyone is very nice and the doctor was very upfront and helpful in explaining my contact lens options. Had a horrible experience at a private practice in town in recent years where they sold me cheap frames when I later learned that insurance would’ve covered nicer ones, and they upsold me on way expensive lenses which insurance didn’t cover which within 2 years no longer work with my new RX. They were rude when I asked for my prescription and charged me a separate price for measuring my PD. Won’t ever be going back there. Go here instead!
- EJErica JohnsonDec 29, 20255.0Adam and Kaden both helped me by fixing 2 sets of glasses (pro tip, don’t sit on your glasses) during the week of Christmas. So incredibly patient, calm, friendly, and supportive!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Des Moines offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer brand eyewear.
What designer brands of eyewear are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and more.
Does LensCrafters accept vision insurance? If so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters in Des Moines?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam online through their website via the provided quick link for scheduling an exam.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa for payment.
Does LensCrafters offer in-store pickup for orders?
Yes, LensCrafters offers in-store pickup services.
Which nearby shopping center can I visit when going to LensCrafters?
LensCrafters is located inside Merle Hay Mall, a large shopping center where you can enjoy shopping and dining before or after your visit.
Are there dining options near LensCrafters in Merle Hay Mall?
Yes, nearby dining options include Panda Express for Chinese food, Five Guys for burgers and hot dogs, I Scream Treats and More for ice cream, and Auntie Anne's Pretzels for snacks.
What entertainment venues are close to LensCrafters at Merle Hay Mall?
Nearby entertainment venues include Merle Hay Lanes and Gameday Lanes bowling alleys and The White Rabbit Virtual Reality Arcade for gaming experiences.