Brand Certified
Quest Diagnostics
2.9(56 reviews)
Certified by Quest Diagnostics • Apr 05, 2026
Business Details
3524 Jersey Ridge Rd, Davenport, IA
52807, United States
Certified by Quest Diagnostics • Apr 05, 2026
(563) 344-0014
Certified by Quest Diagnostics • Apr 05, 2026
https://locations.questdiagnostics.com/ia/davenport/3524-jersey-ridge-rd
Certified by Quest Diagnostics • Apr 05, 2026
About
Certified by Quest Diagnostics • Apr 05, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics • Apr 05, 2026
Hours
Certified by Quest Diagnostics • Apr 05, 2026
Monday7:00 AM - 4:30 PM
Tuesday7:00 AM - 4:30 PM
Wednesday7:00 AM - 4:30 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
2.9
56 reviews
5 stars
24
4 stars
1
3 stars
2
2 stars
3
1 star
26
- EMEmily McDanielMar 24, 20261.0They prepared my blood test wrong THREE TIMES and still charged me when insurance wouldn’t cover it after the first time. I have been waiting for A MONTH to fulfill my initial blood test order form. I am unable to receive treatment for some serious health problems until this lab order is complete. And it has cost me $150 out of pocket for THEIR ERROR. I was treated in the most unfriendly and unhelpful manner until the last time I went (I’ll give the third lady that much - she at least treated me kindly) and even still the blood was collected incorrectly after I told them about their errors made in previous appointments. I am trying to find any other lab in the area that can perform these specific blood tests now. I will not go here again.
- JYJeremy YenorMar 17, 20261.0Terrible customer service, extremely slow wait times, rude staff
- BJBonnie JohnsonFeb 5, 20261.0My appointment was scheduled for 10, was not called back until 1025. The floors are dirty and the building is unkept. The phlebotomist indicated she was working alone
- JCJosh CavanaghJan 22, 20261.0Main lady is super rude to everyone.
- LLLisa LeibovitzDec 30, 20251.0This place is terrible. I just waited an hour to find out Quest could not perform the tests I scheduled a week ago because their bathroom was not working. I also live 30 minutes away. I realize problems happen, but they should have had the courtesy to notify me ahead of time or at the very least upon arrival. After waiting an hour I was called back and then told they could not perform any part of the lab service due to their issues. I will never go back.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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