LensCrafters

4.8
304 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2315 Edgewood Rd SW, Cedar Rapids, IA
52404-3277, United States

Hours

Reviews

4.8
304 reviews
5 stars
285
4 stars
5
3 stars
0
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees providing exceptional service.

Staff Knowledge

Many reviews highlighted the staff's knowledge about products and their ability to assist customers in selecting the right glasses.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality, particularly with newer staff and management changes.

Store Environment

The store was generally described as welcoming and clean, although some customers noted a lack of staff during busy times.
  • BF
    Brad Fox
    Jan 5, 2026
    5.0
    Great exam! Great environment! Great service!
  • GG
    Gabby
    Nov 30, 2025
    1.0
    Stopped in with my prescription to get glasses. After a few minutes being in the store, I was never greeted or asked if I needed help. I asked the older lady where all the other girls were, in a very rude way she rolled her eyes, and said they all left. Interaction from lenscrafters was cold, rude, and extremely unpleasant.
  • PH
    Pepper Hines
    Nov 28, 2025
    5.0
    Lens Crafters Westdale is the place to go for all your eye needs!! Ive never left there dissatisfied about anything! The ladys are awesome polite always right there to help ya out!! Wont go any where else!!
  • VO
    Viviana paola Galvis otèro
    Nov 15, 2025
    5.0
    Excellent service from the girls, super friendly and attentive
  • JG
    Jose David Gonzalez galvis
    Nov 15, 2025
    5.0
    Is so nice the attention and their have a lot of variety

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.