Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
4.8
213 reviews
5 stars
201
4 stars2
3 stars2
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, accommodating, and professional, providing excellent customer service.
Expertise
Customers appreciate the knowledge and professionalism of the audiologists, particularly Sandy and Melissa, who are noted for their ability to address individual needs.
Timeliness
Many reviews highlight the punctuality of appointments and the efficiency of service, with minimal wait times reported.
Positive Atmosphere
The clinic is praised for its welcoming and friendly environment, making visits enjoyable for clients.
Follow-Up Care
Customers value the ongoing support and follow-up care provided, often mentioning the ease of scheduling appointments and receiving assistance.
- WWWally WetzelNov 8, 20255.0I began to work with Audio Nova by a recommendation of a friend. They to this point have been stellar! Still on the journey, but the honesty I feel from them seems quite genuine. Micheal and Desiree have been truly a pleasure to work with, and I look forward to working with them.
- GMGerald MuenchJan 13, 20225.0The folks in the Cedar Rapids office have been very professional and kind in all of my interaction with them. Thank you to Sandy, Melissa and Renee for all your help.
- RGRobert GoedelOct 28, 20215.0I came in here and was skeptical and didn't know what to expect.greeted by a friendly smile and very helpful. Very enjoyable to be around. They gave me the hearing test and explained it to me . The Dr. Explained the test and got me some great hearing aids go try try today. Amazing results! So far I'm very Happy and impressed!