The Iowa Clinic Ankeny Campus

Reviews

• JC

  Jimmy Carlos

  Mar 24, 2026
  1.0
  I like Dr. Jarmakani a lot, she is such a great provider. However, ALL of the receptionists must improve their customer service skills, please. They didn’t greet me when I walked up to the desk. They just avoided eye contact with me. I understand they are busy with other work, but they could at least say “Hi! One of us will be with you in just a moment,” as soon as they see someone walk up to the desk. All of the receptionists been like that ever since I established care with this office. I witnessed them behave the same way with several other patients. Imagine you walk into your appointment and nobody is greeting you. It is awkward to just stand there. Furthermore, the receptionist that assisted me with making an appointment over the phone was very rude. She sounded like I was bothering her for calling. Also, when the staff calls your name to bring you into an exam room, they aren’t speaking loud enough. This office has many aging patients, we must consider those who are hard of hearing. Multiple reviews have complained about the rude staff. They need more customer service training or need to be replaced. It should be unacceptable to behave that way towards patients. Quality customer service matters a lot. I have not had such unpleasant experiences at any other medical office.
• KR

  Kyla Rogers

  Mar 15, 2026
  5.0
  I've doctored here for 2 pregnancies now. Staff is great. I haven't had a negative interaction from the front desk, to lab, to imaging, billing, etc. If you have mercy employee insurance, the billing is a bit muddy so be sure to speak with the insurance company before you go so you know what tier services are, as it varies from the clinics to lab services. The further put you can schedule for OB the better- especially for the Ankeny location.
• JK

  J Karasek

  Mar 12, 2026
  1.0
  At The Iowa Clinic they care more about forcing you into scheduling an appointment for bloodwork. Doctors will actively avoid helping patients unless they can get their billed hours with insurance. It’s actually pathetic.
• JR

  John Rose

  Feb 27, 2026
  1.0
  I would give them a zero if it were possible. This network is the worst I have ever seen. The staff is rude, the doctors are awful, and the administration could careless. If you want real healthcare, go elsewhere. If you go here, it myake thing worse or even cost you your life.
• LB

  Laurie Beauvais

  Jan 31, 2026
  1.0
  They indeed do not open at 7!!