Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
I’m experiencing some issues with the switch box on my electric wheelchair and decided to quickly reach out to National Seating & Mobility for assistance. Their customer service was exceptional, responding promptly to my concerns. They provided me with the opportunity to schedule a repair assessment to thoroughly inspect my equipment. This experience reassured me of the quality and reliability of their services. I’m genuinely appreciative of how efficiently they handled my situation and am truly pleased to be considered a valued client of National Seating & Mobility. Their dedication to customer satisfaction makes a significant difference for individuals like me who rely on their mobility solutions.
LE
Lynn Eklund
Nov 27, 2022
2.0
Dave was incredible.
After pandemic it took almost a year to get parts for an overhaul.
New mechanic came to the house August and did batteries... front wheel bearings rear end. Tires.... the next day then I got up the rear end was squealing and clicking.
My doctors have called twice to see about getting the new rear end fixed replaced repaired.
Called and made an appointment at home on october 2nd week. No show.
I havent received a call back.
Rear end is clicking and squealing should be under warranty.
Customer service. Who can I contact? Left 20 plus messages since overhaul in August.
Cant go to another mechanic as i bought several chairs with them.
Have left mecall.
Finally got the mechanic and he didn't know about appointment. Have called 20 times to get help
AV
Adriana Vito
Jan 16, 2020
5.0
Frank and Dave have been servicing my sister wheelchair for years since 1995 until now and still is they provide great work always recommend what's best for the client putting clients first. So whoever is giving low stars please don't don't blame them,blame them insurance companies that take FOREVER to approve anything....great work Dave n Frank.
CC
Caroline Cadirao
Oct 14, 2019
5.0
Frank and Dave are wonderful. They have serviced my son's wheelchair(s) over the last 17 years. They are very knowledgeable of their products and how to meet the needs of individuals with difficult disabilities. Yes, sometimes you may need to wait for a call back because they are a small office. I really like the new location in Pearl City.
CB
chronically_bqueen B
Mar 29, 2018
1.0
They don’t answer their phone nor call you back. And they also will change the date you were supposed to get your wheelchair serviced I hate this company and how they treat customers
Frequently Asked Questions About National Seating & Mobility
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility provides custom mobility solutions designed to be comfortable, safe, and tailored to each client's needs to promote independence and self-reliance.
What are the business hours for National Seating & Mobility in Pearl City?
The Pearl City location is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Where is National Seating & Mobility located in Pearl City?
It is located at 96-1173 Waihona Street, Unit A3, Pearl City, HI 96782.
Does National Seating & Mobility offer remote evaluations and repair services?
Yes, services include remote evaluations as well as service and repair for mobility equipment.
How can I contact National Seating & Mobility in Pearl City?
You can contact them via phone at +1 808-842-3889 or by email at Hawaii@nsm-seating.com.
Is it possible to visit National Seating & Mobility's Pearl City location for in-store shopping?
Yes, in-store shopping is available at this location.
Are there any restrictions on payment methods at National Seating & Mobility?
They accept debit card payments and do not require cash-only transactions.
What nearby places can I visit before or after my appointment at National Seating & Mobility?
Nearby you can visit Tabora Studio LLC, an art gallery, or stop by Kazu's Lunchwagon, a Japanese restaurant, for a meal.
If I'm coming to National Seating & Mobility by car, are there any automotive services nearby?
Yes, automotive repair and detailing are available nearby at Performance Air Suspension and Kia’i Enterprises.
Are there any government or military-related facilities near National Seating & Mobility?
Yes, nearby are the Hawaii National Guard Armory, Army National Guard Recruiting Station, and 111th Army Band service locations.