Founded in 1938, Wilcox Medical Center is a not-for-profit hospital dedicated to providing the Kauai community with accessible, quality health care.
Wilcox Medical Center is the largest medical facility on Kauai and has been recognized as one of the nation’s best small hospitals.
Wilcox Health, which comprises Wilcox Medical Center and Kaua‘i Medical Clinic, is an affiliate of Hawai‘i Pacific Health, one of the state’s largest health care providers. In addition to Wilcox, Hawai‘i Pacific Health includes three other medical centers – Kapi‘olani, Pali Momi and Straub – as well as over 70 locations statewide.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.