UFC GYM Kailua

Reviews

• KH

  Katie Hartman

  1 day ago
  1.0
  I don’t usually leave negative reviews, but canceling my membership has been a nightmare. I paid the final balance I was told was required in order to cancel, and I was informed that my membership had been canceled. Despite that, I continued to be charged monthly fees. I reached out multiple times and received no response. When I was finally able to make contact, I was again told my membership would be canceled and the charges refunded that day but neither happened and the monthly billing continued. This has been one of the worst customer service experiences I’ve had with any gym. Unfortunately, after reading other reviews, it seems I’m not the only one who has dealt with the same issue.
• CC

  Christy Cruz

  4 days ago
  1.0
  I went to this gym for a short period of time. I didn’t feel confident in the staff at the “kids club”where I took my 2 daughters while I worked out. The staff didn’t seem enthusiastic at all to be there each time I went. My baby was 9 months old at the time and my oldest was 5 years old. My oldest told me one of the staff members was being “mean to my baby sister” and said the staff member told my baby as she was crying “are you ready to stop crying”. If you’re going to hire people to work at a kids club, make sure they enjoy working with kids and not just looking for a paycheck.
• CB

  Cheri Brazwell

  Mar 12, 2026
  5.0
  Working with coach Joleen has been one of the highlights of my fitness journey. Every workout is thoughtfully designed and completely unique, which keeps the sessions both fun and engaging. She clearly takes the time to understand my personal goals and builds each workout in a way that challenges me while ensuring I’m getting a balanced, full-body program. One of the things I appreciate most is her commitment to proper form. She consistently explains how to get the most out of each movement and gently corrects me when I’m off, which makes me feel confident that I’m training safely and effectively. Beyond her knowledge and professionalism, she brings such a warm, grounded energy to every session. She knows how to challenge and support at the same time, which makes working hard exhilarating! I’m especially excited to be seeing real changes in my body — building muscle and definition in my arms was my number one goal, and I’m thrilled with the progress we’re making. I truly feel lucky to have found her - can't wait for my next training... Mahalo, Cheri🌺
• GH

  George Hardisty

  Mar 2, 2026
  5.0
  I have been a member of this gym for over three years. The atmosphere is very welcoming and there are a lot of great employees and members. There is no shortage of equipment you can use for just about any exercise you are looking to do. I have also been working with a trainer there, Coach Joleen, for over two years and she has been a great coach. She is extremely knowledgeable, supportive and encouraging. I usually have sessions twice and week and they are a part of my week I look forward to. And she keeps me on track! She is an excellent coach that I would recommend to anyone. Mahalo, Coach!
• MM

  Matteo Maximilian

  Feb 12, 2026
  5.0
  Awesome session with trainer Caitlin L. She is extremely knowledgable, motivating and tailored each workout and nutritional schedule around my unique BMI and fitness goals. Highly recommend training with her!

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