Planet Fitness

4.3
421 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
75-1000 Henry St, Kailua-Kona, HI
96740, United States

Hours

Reviews

4.3
421 reviews
5 stars
286
4 stars
63
3 stars
24
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is frequently praised for its cleanliness, with many customers noting it as the cleanest Planet Fitness they have visited.

Staff

Staff members are consistently described as friendly, helpful, and professional, contributing to a welcoming atmosphere.

Equipment

While many customers appreciate the new equipment, there are complaints about outdated machines and the need for more variety, particularly in weights.

Parking

Parking is often mentioned as a significant issue, with limited and tight spaces leading to frustration among customers.

Membership Issues

Several reviews highlight difficulties with canceling memberships and billing practices, leading to dissatisfaction with customer service.
  • AF
    Angel Fire
    Nov 7, 2025
    1.0
    The worst gym on the island! Overcharged me monthly, then refused to reimburse me, and so I cancelled my membership and they continued to charge me, and then sent me to collections and ruined my credit!
  • AA
    Andrew
    Nov 6, 2025
    5.0
    Very chill gym, great for getting in shape, has all the equipment, very clean, and have seen lots of people come with workout buddies and alone, has showers.
  • AH
    Amanda Huggins
    Oct 25, 2025
    3.0
    It's fine. But if you're used to treadmills with fans and incline/speed controls on the handles, you'll be disappointed. I bought my own little mini fan and use that, which helps. I wish they would update their equipment. Other than that, it's clean and the staff are nice. Small gym compared to most Planet Fitnesses I've been to. Oh, parking is terrible! Spaces are super small with limited spaces for anything larger than a compact, and they will totally have you ticketed if your tire is even touching the line.
  • MR
    Mason Robbins
    Oct 3, 2025
    5.0
    Staff is wonderful, place is clean, sometimes there are random problems like a leaky cieling but they're fixed promptly, which gives me more confidence than never seeing them broken at all. They just got a bunch of updated equipment!
  • AA
    Abby
    Oct 3, 2025
    5.0
    Great gym, excellent price. Clean with everything you need for a solid workout. The new equipment is amazing and really addressed some wasted space with machines in high demand. The new layout allows for more elbow room. Thank you!

Frequently Asked Questions About Planet Fitness

What is Planet Fitness in Kailua-Kona known for?

Planet Fitness in Kailua-Kona offers a welcoming fitness environment with best-in-class equipment and a Judgement Free Zone® to help everyone build strength at their own pace.

Where is Planet Fitness located in Kailua-Kona, HI?

Planet Fitness is located at 75-1000 Henry St, Ste 100, Kailua-Kona, HI 96740, USA.