LensCrafters

Reviews

• ML

  Mitzi Lewison

  3 days ago
  5.0
  I had a broken stem on my glasses and Jack Hook at the Kahului store was fabulous and fixed my glasses as good as new. Yay!
• RK

  Rick Kraus

  Mar 11, 2026
  5.0
  I needed a new pair of glasses to replace a pair lost on vacation. I called and spoke to Amy who was very helpful. Luckily, I had my Rx and she was able to tell me that they could get me a new pair that day. We made our way there and although the store had many other customers as we walked in, she greeted me by name! I picked out a new pair of frames and she told me that they would text me when they were finished in an hour or two. We browsed the mall and were on our way to another store when Jack the optician saw us walking by and told me the glasses were finished and it only been 45 minutes. Amanda got them fitted for me properly and we were on our way back to our vacation. Highly recommended.
• KA

  Kathy Arnold

  Mar 7, 2026
  5.0
  Jack and Amanda were amazing! In and out in 2 minutes to repair my sunglass a with a missing nosepiece. Thank you!!!!!
• HB

  HollyAnn Best

  Feb 23, 2026
  5.0
  My eye exam was quick, easy and the Dr. was awesome. It was fun picking out my pink frames , and the whole experience was less expensive than I thought and a great time.
• TT

  Travis

  Feb 23, 2026
  5.0
  Original review: Very friendly, lots of knowledge and approachable. Hard working when several workers were out due to emergency. I would like to commend everyone that works so hard, especially through covid and now a disaster To update from September 2025: Ive been visiting this office for many years and I must say, this visit was by far the best yet. Ive visited for an eye exam on today for an afternoon appointment. I had arrived a little late due to traffic and I called ahead to notify. They were very understandable and very kind! The pre-screen test was very easy and fun. I had the pleasure to meet Dr. Hartman. He is a phenomenal doctor! Very kind, patient and knowledgeable. I recommend him to anyone who needs an eye exam. Very thorough and easy. As for the sales, I had the pleasure to meet with Ro and Jack. I felt as if ive known them for a lifetime with how well we conversed with great talks and laughs. The time flew by too quick where I felt it was too soon to leave since the experience was that wonderful! For those who read this, i really appreciate your above and beyond service. This Lenscrafters location remains very special to me! I am looking forward to my next visit again.

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