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Becky McArthur
2 days ago
My daughter is a university athlete in Honolulu, and went in for a month pass to get through the thanksgiving break until school was done. Without her knowledge they put her on a month-to-month pass. Then they started adding additional fees, as when she had tried to cancel on the day they told her for a particular service, they said it was too late. All in all, they charged $250, when she only used the facility for 1 month.
We tried emailing to sort it all out. Called dozens of times, with only 1 pick up response, in which I was told they would look into these issues and get back to me - they did not. So in the end we had to wait until she was back on the island after the break to go in in person to deal with this mess, but they refused to refund any of the charges.
Horrible communication and customer service, and waste of money.
My husband signed up to this gym on a temporary basis while working in Honolulu. Upon signing up he was told by Juan that they were doing a promotion where there was no annual fee. He was also told he could cancel anytime before the 24th of the month, knowing he would only be on island for two months, although he was in fact charged the annual fee, and upon trying to cancel, well before the 24th, he was met with a rude employee who told him he was going to be charged anyway. My card was in fact charged even after cancelling. My card was used to sign my husband and one of our employees up, and thus far has had about $1000 in charges over the past two months. He has tried reaching out with no answer. He has left voicemails with no returned calls. A lot of one star reviews mention this same treatment. They are not honest, and we have been completely ripped off. I will be filing a dispute. Beware of signing up to this gym! Read the one star reviews!!!!
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Kim Walroth
Jan 11, 2026
I highly recommend UFC Honolulu, and Coach Jean in particular—she is truly exceptional at what she does.
I began working with Coach Jean following my rotator cuff and bicep tear (shoulder) surgery. During a time when I couldn’t train the way I normally would, she encouraged me to stay active and positive, which made a huge difference both mentally and physically. That motivation was invaluable during my recovery.
Once I was released from my sling and cleared by my doctor to train legs (five weeks post-operation), Jean welcomed me as a client. Over the next six weeks, she demonstrated incredible creativity and expertise, designing effective workouts with smart, safe workarounds. We started with lower-body training and gradually progressed into more full-body work as my recovery allowed—all while ensuring I felt confident and protected throughout the process.
I also committed to following her nutrition plan, and the results truly spoke for themselves. Jean explained that clients who are open to nutrition guidance see the best outcomes, and she was absolutely right. Throughout our training and nutrition plan, I lost 8 pounds total—while still feeling strong, supported, and energized.
Coach Jean has the rare ability to push you toward your full potential while making sure you feel genuinely cared for. She consistently checked in on how I was feeling, monitored fatigue levels, and adjusted both training and nutrition as needed. Her attention to detail and commitment to her clients truly sets her apart.
I’ve already encouraged several coworkers to work with her, and I sincerely hope more people get the opportunity to experience such a caring, results-driven coach. She is the perfect balance of motivation, accountability, expertise, and heart.
The photos I’m sharing include workouts she designed (I jokingly called her “MacGyver” 😄) as well as my weekly check-in photos, which she used to track my progress and fine-tune my plan along the way.
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Brian Wallace
Jan 9, 2026
Training with Bryson Bukoski at UFC Gym Kakaako has completely changed how I understand strength training and body mechanics.
Bryson isn’t just a trainer — he’s a bodybuilder with a deep, practical command of movement, technique, and efficiency. What stands out most is his ability to teach the *subtle adjustments* that make every rep matter: small changes in angle, tempo, breathing, and muscle engagement that dramatically increase effectiveness while reducing wasted effort.
Because of this, my workouts are far more efficient than anything I was doing on my own. Each session feels intentional and optimized, and the results have come noticeably faster than I expected. Strength gains, body composition changes, and overall control have all improved in a short period of time.
Bryson has a rare ability to translate high-level bodybuilding knowledge into clear, actionable coaching that meets you exactly where you are — whether you’re experienced or just leveling up. If you’re serious about maximizing your training time and seeing real, measurable progress, I genuinely can’t recommend booking a session with Bryson enough.
I started training with Coach Bryson Bukoski about a month ago, and the experience has been outstanding. From day one, he’s been professional, knowledgeable, and extremely attentive to proper form, technique, and progress.
Bryson builds workouts that are challenging but smart, always tailored to my level and goals. He explains everything clearly, pushes you when needed, and makes sure you’re training safely and efficiently. I’ve already noticed improvements in strength, energy, and overall confidence in the gym.
What really sets him apart is his consistency and motivation — he genuinely cares about your progress and keeps you accountable while making the sessions enjoyable. If you’re looking for a trainer who’s serious about results and truly invested in his clients, I highly recommend Coach Bryson.