Planet Fitness

4.3
193 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4211 Waialae Ave, Honolulu, HI
96816, United States

Hours

Reviews

4.3
193 reviews
5 stars
135
4 stars
23
3 stars
7
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean, with well-maintained facilities and quick repairs for broken equipment.

Friendly Staff

Customers frequently mention the friendly and helpful nature of the staff, contributing to a welcoming atmosphere.

Crowding Issues

Many reviews highlight that the gym can become overcrowded, especially during peak hours, leading to waits for equipment.

Equipment Availability

While the gym has a good variety of machines, some customers express a need for more equipment, particularly for weight training.

Value for Money

Overall, customers feel that the gym offers good value for the price, with affordable membership options and various amenities.
  • RT
    Rick Takeshita
    Nov 12, 2025
    3.0
    Way too crowded. On the app says low but id say high medium. Lots of cardio. Decent equipment. Not much under construction
  • ES
    E S
    Nov 11, 2025
    1.0
    Walking into this place feels less like fitness and more like punishment. The music? *Absurdly* loud, wildly inappropriate for a gym, and so repetitive it could double as a psychological experiment in endurance. If that doesn’t break you, the loud chatter from people on their phones or yelling across treadmills will. Forget motivation — this place could make a marathon runner drowsy. The AC is cranked so high I was sweating before even starting my workout, which I guess technically counts as “cardio.” About 60% of the machines are either *“temporarily out of service”* or permanently occupied by phone-scrolling regulars — basically, gym furniture with a pulse. The remaining functional ones? Good luck. The place is overcrowded at all hours. The staff? Totally unprofessional, inefficient, and unresponsive — even to the simplest, most resolvable complaints. It’s like they’ve mastered the art of pretending not to notice problems while standing right next to them. And the parking lot? Utter chaos. You’ll burn more calories hunting for a spot than on their broken treadmills. As for that famous *“Judgement Free Zone”* slogan — adorable. When half the gym is broken, overcrowded, and blasting hypnotic nap-time music, trust me, you’ll be judging everything. **Pro tip:** save your money, turn up some white noise at home, jog around a packed parking lot, and boom — you’ve recreated the full Planet Fitness experience, minus the purple walls. Regarding the reply below: I actually stopped by and spoke to management about all of this on day one of my membership. I waited over three months for any steps to be taken — and not a single one of my concerns was addressed or even attempted to be resolved. Not one. When I canceled my monthly membership — more than a month before it was set to expire at the end of the month — I was told it would only be canceled on the 16th of the following month, even though I had already paid through the 30th. In other words, I lost half a month I’d already paid for plus the initiation fee. Will contact BBB to address this abuse!
  • MA
    Me Am
    Nov 8, 2025
    5.0
    I have no complain💪🏼
  • SR
    Stacey Rawley
    Oct 24, 2025
    5.0
    My husband and I were on vacation for a week and came every morning. The staff and members were incredibly friendly, clean facility and fun upbeat music. We’ve been to a lot of PF and this one was one of the best!
  • AP
    Andrew Perry
    Oct 9, 2025
    4.0
    Need to expand or open more locations as has become busy so much of the time. Friendly staff. Good equipment. Need another pec fly machine desperately.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Honolulu (Kahala Mall)?

Planet Fitness in Honolulu (Kahala Mall) is open 24 hours Monday to Thursday, until 10 PM on Friday, and from 7 AM to 7 PM on Saturdays and Sundays.

Where is Planet Fitness located in Honolulu?

Planet Fitness is located at 4211 Waialae Ave, Honolulu, HI 96816, USA, near Kahala Mall.