Customers consistently praised the staff, particularly Tiffany, for being friendly, knowledgeable, and helpful throughout their experience.
Staff Knowledge
Reviewers highlighted the staff's expertise in eyewear and insurance options, making the selection process easier and more informative.
Efficiency
Many customers noted the quick service and efficient handling of repairs and adjustments, often completed within minutes.
Welcoming Atmosphere
The store was described as having a friendly and welcoming environment, making customers feel comfortable and valued.
CC
C Ching
5 days ago
5.0
Overall great experience at Pearle Vision! It was my daughter’s first time getting glasses and we were nervous. Dave helped me on the phone prior to our visit & gave us a lot of good information. Tiffany was so nice and friendly when we came to the store, my daughter really liked her and felt so excited to try on some glasses. Tiffany also gave us a lot of good information about insurance and different coverages for the future. Dave helped us get measured and explained the different promotions to best fit our budget.
I loved that no one rushed us and helped us when we needed it. Tiffany and Dave were also so understanding about our situation (budget-wise) and also that I had to take care of my 2 little boys during the visit. We received the glasses order really quick and my daughter is so excited to wear them and see the board at school! Mahalo Pearle Vision!
SC
Sheldon Cadoy
Jan 5, 2026
5.0
Amazing service. Was able to get my glasses ordered since mine were outdated and all scratched up. Quick and easy process. Tiffany and Dave took awesome care of me. Definitely will be back for all my prescription glasses needs.
JB
jimbo bigcastle
Dec 29, 2025
5.0
This is the first review I have ever written. I was so impressed with the customer service at Pearle Vision that everyone needs to know!
Laurie greeted me when I entered and pointed guided me to the type of frames I was interested in. Then she let me alone for awhile. No hard sell or re direct. I know she was watching as I narrowed the choice of frame she showed up and assisted.
Two different styles and she let me know which frame complimented my face better.
Tiffany also assisted with insurance information! They work fabulously as a team.
If you are looking for a pair of glasses Laurie and Tiffany are knowledgeable, super friendly and attentive. You cant go wrong! Best retail experience ever.
Also Pearle Vision frames are laid out in men’s and women’s section not like the other crafter stores.
5 stars from me!
JO
Jonelle Oshiro
Dec 28, 2025
5.0
Laurie and Tiffany are very knowledgeable and helpful. They helped to make suggestions on frames and did not rush us at all. They knew that we needed to use our insurance and took time to explain each option. We have never had such great service. We will definitely be back again, and it's because of their smiling faces and authentic aloha spirit.
JT
Joshua Torres
Dec 24, 2025
5.0
Was needing new frames after my old ones got lost and received exceptional and phenomenal help from Lauri in guidance for some new frames as well as fixing up my old frames and providing extra beneficial information on my eyewear. Thank you so much for all the help will definitely return in the future for further purchases and questions. Best service I’ve had when purchasing for glasses !!
Pearle Vision is located at 4725 Bougainville Drive, Bldg 631, Navy Exchange Pearl Harbor, Honolulu, HI 96818-3179.
What are the operating hours of Pearle Vision in Honolulu?
Pearle Vision is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is a military ID required to receive services at this Pearle Vision location?
Yes, a valid military ID is required for services at this Pearle Vision location.
Which payment options are accepted at Pearle Vision in Honolulu?
Pearle Vision accepts cash, check, Discover, Mastercard, and Visa payments.
What brands can I find at Pearle Vision Honolulu?
Brands at Pearle Vision include Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, and others.
What eye care services are offered at Pearle Vision in Honolulu?
Services include eye examinations and Optomap retinal exams (availability varies by location).
Are there any special promotions currently available at Pearle Vision?
Yes, there is a promotion for 40% off lenses with frame purchase.
Can I schedule an eye exam appointment online for Pearle Vision Honolulu?
Yes, you can schedule eye exams online via their reservation URL.
What dining options are near Pearle Vision at Navy Exchange Pearl Harbor?
Nearby dining options include Subway, Lanikai Juice, Olay’s Thai Express, Dairy Queen, McDonald’s, and Wahlburgers, offering a range of barbecue, smoothie bars, Thai food, fast food, and burgers.
What other facilities can customers visit near Pearle Vision at Navy Exchange Pearl Harbor?
Customers can visit nearby places such as the NEX Beauty Salon and Day Spa, NEX Barber Shop, Honolulu Crystal gift shop, and Package Store liquor store for additional services and shopping.
Is there convenient parking available when visiting Pearle Vision at Navy Exchange Pearl Harbor?
Yes, the NEX Mall Parking Lot near Pearle Vision provides parking facilities for visitors.