Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
5.0
253 reviews
5 stars
248
4 stars3
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, especially Chris and Mario, for their helpfulness, kindness, and professionalism.
Repair Services
Many reviews highlighted the quick and free repair services provided, with several customers expressing gratitude for repairs done without charge.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers in selecting the right glasses and providing valuable information about options.
Friendly Atmosphere
The store was described as having a welcoming and friendly environment, making customers feel valued and appreciated.
Overall Experience
Overall, customers reported positive experiences, with many expressing a desire to return for future eyewear needs.
- PFPaolo FredoNov 12, 20255.0Wonderful experience! I had broken vision glasses and they were fixed quickly by Mario. He was very kind, funny, and helpful in the process. He gave me good tips on how to keep caring for the glasses. Thank you to him for repairing them so efficiently! 10/10
- TLTom LaVoieNov 9, 20255.0Visiting from Portland and I tweeked my glasses, getting a headache from slightly blurred vision. Went to LensCrafters in Macys at Ala Moana Mall and Eddy took great care of me! Made a couple well placed adjustments and they were as good as new! Thank you Eddy, saved my vacation!
- AKAnnie KinjoNov 9, 20255.0Service above and beyond
- AYAnnette Young-OgataOct 30, 20255.0Excellent service by Chris and Mario. I got my glasses repaired so quickly. They were so helpful, patient and courteous Mahalo
- ABAnn BouslogOct 19, 20255.0Awesome service by Mya who fixed my glasses that I haven’t been able to use for a long time… no charge even! I’ll be back for my next prescription filled. They’ve got a great selection of Ray-Ban‘s Gucci, Michael Kors, Ralph, kids and other frames.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's provide?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglasses and sunglasses.
Which designer brands are available at LensCrafters at Macy's?
LensCrafters at Macy's carries designer eyewear brands such as Prada, Burberry, Dolce & Gabbana, Michael Kors, Oakley, Ray-Ban, and Versace among others.
Do you accept vision insurance plans at LensCrafters at Macy's?
Yes, LensCrafters at Macy's accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule an eye exam online through LensCrafters' official scheduling page or visit the store at 1450 Ala Moana Blvd Ste 1300 in Honolulu to book an appointment.
What are your operating hours?
LensCrafters at Macy's is open Monday through Thursday from 9:30 AM to 8:00 PM, Friday and Saturday from 9:30 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What should I bring to my eye exam appointment?
You should bring your vision and medical insurance cards, any current eyeglasses, sunglasses, or contact lenses you wear, and a list of any questions you have for the doctor.
What nearby stores can I visit before or after my appointment at LensCrafters at Macy's?
You can visit Sunglass Hut at Macy's for additional sunglasses options, BVLGARI and Bulgari for luxury fashion accessories, and Versace boutique nearby. Macy's department store is also right there for shopping convenience.
Are there dining options near LensCrafters at Macy's?
Yes, nearby dining options include Mahaloha Burger for American fare, Assaggio for Italian cuisine, HiTEA Cafe for bubble tea, and The Pineapple Room by Alan Wong for Asian dishes—great places to enjoy a meal before or after your visit.
How can nearby hotels help customers visiting LensCrafters at Macy's?
Nearby hotels like Ala Moana Hotel and Hilton Hawaiian Village provide convenient accommodations for out-of-town customers planning visits to LensCrafters, making it easy to schedule eye exams or shop for eyewear during their stay.
Does LensCrafters at Macy's offer accessibility features and what payment methods are accepted?
Yes, LensCrafters at Macy's has wheelchair accessible entrances and accepts various payment options including debit cards, credit cards, Android Pay, and Apple Pay for your convenience.