LensCrafters at Macy's

5.0
264 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
1450 Ala Moana Blvd, Honolulu, HI
96814, United States

Hours

Reviews

5.0
264 reviews
5 stars
259
4 stars
3
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Mario and Chris, for their friendly, attentive, and professional service.

Repair Services

Many reviews highlighted the quick and efficient repair services provided, often at no charge, which left customers very satisfied.

Knowledgeable Staff

Customers appreciated the staff's expertise and willingness to provide helpful advice on eyewear options and care.

Positive Experience

Overall, customers reported a pleasant shopping experience, often mentioning the welcoming atmosphere and the staff's dedication to customer satisfaction.
  • WB
    Wade Bortz
    Jan 3, 2026
    5.0
    Stopped by and they repaired my Oakleys for free- thanks!
  • PY
    Paul Yokota
    Dec 29, 2025
    5.0
    They did my repairs quickly and graciously. They are awesome
  • LP
    Lily Piyathaisere
    Dec 29, 2025
    5.0
    Best LensCrafters ever and that’s because of the incredibly kind manager, Mario! He saved my husband in a pinch (forgetting to pack contacts) and provided solutions that were budget friendly. They are lucky to have him. Thank you!
  • PL
    Peter W K Leong
    Dec 28, 2025
    5.0
    Mario is our favorite Lens Crafter’s manager! He’s very personable and friendly. Most importantly, he provides excellent, attentive customer service! You always gets his full attention when interacting with him while he ensures that other customers are being welcomed and acknowledged when they enter store area. Can’t recommend him enough for your eye glass needs!
  • RR
    Richard Reich
    Dec 28, 2025
    5.0
    Mario was the best - professional and efficient! Thank you!

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.