LensCrafters

4.9
1457 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1450 Ala Moana Boulevard, Honolulu, HI
96814, United States

Hours

Reviews

4.9
1,457 reviews
5 stars
1,425
4 stars
11
3 stars
3
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individuals like Eddy, Christian, and Norma.

Quick Repairs

Many reviews highlighted the quick and efficient service for glasses repairs, often completed within a short time frame.

Positive Atmosphere

The store was described as clean and welcoming, contributing to a pleasant shopping experience.

Expertise

Staff demonstrated strong product knowledge and provided valuable recommendations, enhancing customer satisfaction.

Emergency Assistance

Several customers noted the store's ability to assist with urgent repairs, often saving vacations or important events.
  • GP
    Georgjeanna Plummer
    Nov 12, 2025
    5.0
    Excellent service! Christian was amazing and very attentive. I came in for a contact exam and fitting, and I had accidentally bent my glasses. He straightened them out and made them look brand new. Highly recommend!
  • CA
    carolyn aguada
    Nov 10, 2025
    5.0
    Very accommodating, with a welcoming smile. Definitely 2 thumbs up. We really had an excellent experience. Definitely we will comeback & get our eyeglasses here. Thanks to Kevin & Norma. I can recommend to my friends too. Mahalo!
  • AJ
    Alan Joaquin
    Nov 9, 2025
    5.0
    I had a pair of new Wayfair Ray-Ban‘s that I purchased on the mainland, and I needed to swap out lenses. Even though I didn’t buy the glasses or the lens from LensCrafters, they were kind enough to help me swap the lenses out. Definitely great customer service, my next set of prescription glasses will be through LensCrafters. The person who helped me was Norma.
  • EC
    emolie cannoli
    Nov 8, 2025
    5.0
    Great experience at this LensCrafters! The staff are friendly and attentive, and Jo and Robert in particular were incredibly helpful while I was picking out frames today. Dr Trinh Pham was also friendly and explained the tests and prescription changes well. Will definitely be returning for future eye exams and glasses!
  • HR
    Henry Rogers
    Oct 30, 2025
    5.0
    I stopped In this LensCrafters ala Moana location and wow what an experience. I don’t normally frequent eyeglass stores as I don’t need to wear glasses. The staff here is amazing. They thoroughly answered all of my questions and concerns. Very pleased with them and can’t wait to go back and pick up my sunglasses. Shout out to Maya and Robert for being amazing and taking great care of our needs. If I do ever need glasses or lenses again in the future id only purchase from one of them. Mahalo all Lens Crafters staff working the night shift for your help 🤙

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.