LensCrafters

4.9
1528 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1450 Ala Moana Boulevard, Honolulu, HI
96814, United States

Hours

Reviews

4.9
1,528 reviews
5 stars
1,496
4 stars
11
3 stars
3
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, helpfulness, and professionalism.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about eyewear and their ability to assist customers in finding the right products.

Quick Assistance

Customers appreciated the prompt service, with many mentioning quick repairs and adjustments to their glasses.

Positive Experiences

Overall, customers reported very positive experiences, often expressing a desire to return and recommend the store to others.
  • CC
    Chalei Crane
    1 day ago
    5.0
    Alexa was really sweet and helped me pick out my new frames! She also gave me tips on my specific face types and catered towards any concerns I had from previous frames.
  • JV
    Joe Val
    Jan 3, 2026
    5.0
    Amazing customer service! JO was really friendly, professional, and went above and beyond to help me. The whole experience was smooth and stress-free. Highly recommend!
  • EC
    Eumie & Cedric
    Jan 1, 2026
    5.0
    Great service! Walked into the LensCrafters at Ala Moana without an appointment, and Christian showed genuine kindness and a willingness to help—even though we didn’t purchase anything. He patiently worked on fixed the screw on my glasses. I truly appreciated his professionalism. Mahalo, Christian!
  • IP
    Ivy Pamat
    Dec 31, 2025
    5.0
    I had a great experience at LensCrafters. The staff, Joe and the manager Robert was friendly, professional, and very patient in helping me choose the right frames. The eye exam was thorough, and everything was explained clearly. My glasses were ready quickly, and the quality is excellent—they fit perfectly and look great. Highly recommend for anyone looking for reliable service and quality eyewear.
  • GB
    Gailyn Bopp
    Dec 22, 2025
    5.0
    Joe was an absolute blessing and pleasure to work with! She is so knowledgeable and really went out of her way to provide superior service. We walked away with the PERFECT pair of glasses with the bells and whistles we wanted but no pressure for add ons. Wonderful first experience here! Would come again in a heartbeat 💓. Thank you so so much!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.