Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
204 reviews
5 stars
176
4 stars
4
3 stars1
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific employees like Chris, Ross, and Sheena for their exceptional service.
Product Selection
Customers appreciated the wide variety of glasses and frames available, often noting the ability to find stylish options and good deals.
Professionalism
Many reviews mentioned the professionalism and knowledge of the staff, particularly during eye exams and consultations, contributing to a positive overall experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service delays and issues with prescriptions, indicating inconsistency in service quality.
- LPLorna PerezDec 21, 20255.0Great service and friendly staff. Great optometrist. They have a great selection of glasses and pretty good deals.
- SDSummer DiazDec 11, 20255.0Chris the MAN!!! By far the best customer experience I’ve ever had , not only was he professional, kind and filled with information. I had no problems in the decision Of which lenses I should go with. Chris heard and understand all my wants along with my dislikes. Patient with my decision and not pushy at all if you’re looking to get glasses, LensCrafters Pearl ridge Chris the man is your guy!! Merry Christmas yall ❤️
- RDRachel DuenasNov 27, 20255.0Ross was very helpful in assisting me with choosing the right frame. Costumer service here (pearl city location) is always great. They always take their time to make guests feel heard and assured their needs will be taken care of promptly in best way possible. I’ve worked in sales and this is exactly how to do it. Price sometimes can be a pain tho but that’s it
- FGFelecia GourdineOct 25, 20255.0I am a regular customer since I PCSed in May 2024. I have been to LensCrafters three times now. The experience and customer service I received with Billy in the day of my exam , frame and lens search, and picking up my new progressive lens was exemplary. He was extremely attentive, patient, and informative. I spent $900 there and he made every cent worth it. I payed for frames, lens, contacts, an exam, and customer service . Again, Billy’s service was the highlight of my visit. He is an instrumental asset to your organization. Thank you.
- MKMai KinimakaOct 24, 20255.0Great options, great service
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What are the operating hours of LensCrafters in Aiea?
LensCrafters in Aiea is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta, and fitting services such as AccuFit and myLook.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life among others.
Where is LensCrafters located in Aiea?
LensCrafters is located at 98-1005 Moanalua Rd, #202, inside Pearlridge Mall, Aiea, HI 96701-4773.
What types of products can I find at LensCrafters?
You can find eyeglasses, sunglasses, frames, and lenses including high definition, anti-reflective, polarized, and traditional lenses at LensCrafters.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers an in-store pickup service for your convenience.
What nearby dining options are available when visiting LensCrafters at Pearlridge Mall?
Nearby dining options include Pieology Pizzeria, known for customizable pizzas, and Five Guys, a popular burger restaurant. These are convenient places to eat before or after your visit to LensCrafters.
Are there other eye care providers near LensCrafters?
Yes, Dr. Trinh Pham & Associates, an optometrist and health medical provider, is located nearby for additional eye care services.
What nearby shops can I visit at Pearlridge Mall around LensCrafters?
You can explore a variety of shops including JHL Jewelry, GNC Live Well for supplements, The Children's Place for children's clothing, and several beauty salons like Pure Beauty and Regis Salon.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via the LensCrafters scheduling link provided on their website or directly at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0344&storeId=10851.