LensCrafters

Reviews

• PP

  Pam P

  2 days ago
  5.0
  Sheena-Maria helped us out, and she made glasses shopping so fun! Very friendly, knowledgeable, and personable; we greatly appreciate how easy she made the whole process. Thanks Sheena!
• AA

  Alex Amina

  Mar 10, 2026
  5.0
  Big Mahalo to Sheena and Assistant Manager Billy I have had a situation that was ongoing that had nothing to do with LensCrafters. But I bought my glasses from LensCrafters. Today they sat down with me and went outside of what they usually do and help me to file for my insurance for my glasses that has been ongoing for six months. There is any angels in the world. It would be Sheena and Billy. My only hope is that Meta glasses find a way for it to be an easier process Because, There are many KUPUNAZ Out there that cannot file their insurance claim. I am ready to be a lifetime partner with LensCrafters and to buy another middle glasses with prescription From LensCrafters Pearl Ridge. I would suggest anyone that wanted great service with the comfortability of being held above and beyond come see Billy and Sheena over here at LensCrafters. Where they treat everyone over here like Ohana Sincerely, Alex Amina
• DB

  Da Bosh

  Mar 7, 2026
  5.0
  My name’s Gyson, I’m from Ewa, I went to LensCrafters today at Pearlridge and it was a great experience. I scheduled an appointment 1 hour in advance, I showed up late, but they still helped me. They answered all my questions about how much things would cost and my insurance, and I did a few exams and it took around 1 hour in total. The technician Christopher helped me get my glasses today. He answered my questions, suggested frames, and was very hospitable. I did my eye exam and picked out a frame and they got my new glasses ready within an hour after I was done! Great time-saver and great service. Thank you!
• DK

  Donald Kaanapu

  Feb 26, 2026
  5.0
  Sheena Layugan customer services was remarkably helpful and very knowledgeable and thorough about lenses and accessories.
• BA

  Brian Armstrong

  Feb 4, 2026
  5.0
  OMG, I was rolled by a big wave on the North Shore, and lost my prescription transition eyeglasses. I thought my vacation was ruined, and it had just started. Then I stopped in at the best Lenscrafters location. Team lead, Ross, was so understanding, helpful, courteous, and polite. Truly everyone at the store was, and very professional. They truly cared about the customer. I was starting to feel very relieved. The young lady who started the eye exam was great, and Dr. Colin was so personable, continued with such a thorough eye exam. He even looked up the difference in prescription units from Canada and the US. I was very impressed with his willingness to get things perfect. I can tell you, these are the best prescription Eyewear I've ever had, and thats over 4 decades worth. The young lady at checkout was great, even a customer was willing to give up your time so I could have her eye exam spot. This way I could potentially have new glasses that evening. I now know why customers are so happy and willing to comeback to this location. You won me over for Lenscrafters, I cannnot give a higher recommendation, to everyone, to go here for your Eyewear. Perfection is what you get if you do!

Frequently Asked Questions About LensCrafters