Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
200 reviews
5 stars
172
4 stars
4
3 stars1
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Billy, Sheena, and Ross for their exceptional service.
Product Quality
Customers expressed satisfaction with the variety and quality of eyewear options, including frames and lenses, often highlighting successful purchases and positive experiences.
Professionalism
The optometrists and staff were frequently described as professional and thorough during eye exams, contributing to a positive overall experience.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding service delays and issues with prescriptions, indicating inconsistency in customer experiences.
Repair Services
Customers appreciated the quick and effective repair services offered, with several mentions of staff promptly fixing glasses on-site.
- FGFelecia GourdineOct 25, 20255.0I am a regular customer since I PCSed in May 2024. I have been to LensCrafters three times now. The experience and customer service I received with Billy in the day of my exam , frame and lens search, and picking up my new progressive lens was exemplary. He was extremely attentive, patient, and informative. I spent $900 there and he made every cent worth it. I payed for frames, lens, contacts, an exam, and customer service . Again, Billy’s service was the highlight of my visit. He is an instrumental asset to your organization. Thank you.
- LMLesley Ann MorteraOct 16, 20255.0Sheena and all the staff were amazing!!! Sheena helped me get two glasses for the price of one using my insurance and the promotion they had. I didn't even know my insurance had vision coverage but thanks to Sheena for checking, I was able to save! The doctor here is so nice and personable!
- DMDalen MiyashiroOct 15, 20255.0Great and friendly service from all of the staff. Enjoyed chatting with Chris while picking out which frame to get.
- KHKulani HefnerOct 10, 20255.0During my visit I was helped by Ross. He was very knowledgeable, personable, and professional. They made sure that I was taken care of, and assisted me all the way through. Genuinely outstanding service.
- EMElizabeth MartinOct 9, 20255.0Dr. Tsumoto of Modern Eyes Optometry is soooo amazing! I always look forward to my annual eye exams. He is professional and kind. Shout out to Billy at Lenscrafters for assisting me in purchasing my two new pairs of glasses! Aloha and mahalo to your both!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What are the operating hours of LensCrafters in Aiea?
LensCrafters in Aiea is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta, and fitting services such as AccuFit and myLook.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life among others.
Where is LensCrafters located in Aiea?
LensCrafters is located at 98-1005 Moanalua Rd, #202, inside Pearlridge Mall, Aiea, HI 96701-4773.
What types of products can I find at LensCrafters?
You can find eyeglasses, sunglasses, frames, and lenses including high definition, anti-reflective, polarized, and traditional lenses at LensCrafters.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers an in-store pickup service for your convenience.
What nearby dining options are available when visiting LensCrafters at Pearlridge Mall?
Nearby dining options include Pieology Pizzeria, known for customizable pizzas, and Five Guys, a popular burger restaurant. These are convenient places to eat before or after your visit to LensCrafters.
Are there other eye care providers near LensCrafters?
Yes, Dr. Trinh Pham & Associates, an optometrist and health medical provider, is located nearby for additional eye care services.
What nearby shops can I visit at Pearlridge Mall around LensCrafters?
You can explore a variety of shops including JHL Jewelry, GNC Live Well for supplements, The Children's Place for children's clothing, and several beauty salons like Pure Beauty and Regis Salon.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via the LensCrafters scheduling link provided on their website or directly at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0344&storeId=10851.