Vision Express Opticians at Tesco - Crawley Hazelwick

Reviews

• MK

  Mark Kersey

  Feb 26, 2026
  1.0
  Optician and trainee were good and was happy to select new glasses, it then got vile and disgusting due to the main store assistant, firstly the hygiene shown was abhorrent, blowing their nose loudly and then wiping hands on their dress leaving sticky snot trails, before picking up paper work and the glasses that would have had to be on my face, I left as soon as possible after having to pay 30 quid for the privilege due to my voucher not being good enough, I've complained to head office and they want all my personal details before following up with anything, I will never set foot in this branch again.
• KT

  Kim Terry

  Feb 20, 2026
  5.0
  Just wanted to give a massive shout out to Simon and Raj at VE in Tesco - Crawley Hazelwick Branch. Thanks to their massive amount of patience and understanding I have ended up with the best couple of pairs of glasses I've had in years. I am the worlds worst sceptic and was a total non believer that I would ever go down the varifocal avenue again after the massive disappointment with my first pair years ago from Specsavers. Been living with bi-focals every since and was ready to buy 3 pairs of separate glasses. Everyday bi-focals, occupational glasses and a pair of sunglasses but at the last minute was persuaded by both Raj and Simon to just "try them" and see for myself how they have changed. I'm very glad I did. They are nothing like what I had before. Everything is clear. The weird blurred edges are GONE! The whole lens is CLEAR! The window for seeing a computer screen which is what I had such an issue with before is no longer like a pinhead but seems to go the whole width of my lense. As for fitting, Simon has absolutely nailed it! Now so comfortable and fit perfectly. I was so pleased with my first pair that I've changed my plan and made my second and third pair into one pair of varifocals. I now have one for every day and one transitional for sunny days. Absolutely love my new glasses and a BIG THANK YOU to Simon & Raj. Brilliant service and highly recommend!! ⭐⭐⭐⭐⭐😁
• MM

  M

  Feb 7, 2025
  5.0
  Excellent customer service.
• EB

  Emma Bradshaw

  Aug 8, 2024
  5.0
  Customer service was outstanding at Tesco express. Everyone one we met were so friendly and helpful (a rarity these days) a special mention to Marcus who went above and beyond: the definition of a legend.
• AW

  Alex Watson

  May 10, 2024
  5.0
  Great customer service by the store manager and Emma Quarterman on 10 May 2024. It was a particularly busy day and due to over-running appointments, they were having to manage customers queries ... me included (slightly tetchy) :-( Professional and accommodating whilst keeping calm. Again thanks