Vision Express Opticians at Tesco - Crawley Hazelwick

Reviews

• BS

  Brian Steptoe

  Aug 10, 2026
  5.0
  Very polite helpful in choosing my glasses Excellent
• CS

  Carrie-Ann Sell

  Apr 8, 2025
  1.0
  Had my eyes tested here in November 2024. The optician got my prescription completely wrong, told me that the Macular Degeneration that had previously been confirmed by three different opticians and a hospital consultant wasn’t there and completely missed that I have angle curve glaucoma. Thank goodness I didn’t just take her word for it and got a second opinion elsewhere because it would have been costly in terms of useless glasses and even worse - my eye health. No email address to make a complaint. Some major training issues with Vision Express in both Crawley branches. (Previously had a different issue at the town centre branch). I’ll steer clear in future.
• EB

  Emma Bradshaw

  Aug 8, 2024
  5.0
  Customer service was outstanding at Tesco express. Everyone one we met were so friendly and helpful (a rarity these days) a special mention to Marcus who went above and beyond: the definition of a legend.
• AW

  Alex Watson

  May 10, 2024
  5.0
  Great customer service by the store manager and Emma Quarterman on 10 May 2024. It was a particularly busy day and due to over-running appointments, they were having to manage customers queries ... me included (slightly tetchy) :-( Professional and accommodating whilst keeping calm. Again thanks
• JL

  Julie Little

  Jan 18, 2023
  5.0
  All The staff at hazelwick branch were helpful and very very patient with me , I have difficult eyes and Jay and the lovely eye test lady were really good to eventually get my varifocals to the right prescription , really greatful to Jay for persevering with me and explaining everything in great detail for me to understand my dodgy vision, thank you all very much x