This profile is uncertified and using publicly sourced data
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Business Details
About
Home Health Care Service
Alcedo Care provides high-quality, person-centred home care and complex care across Cheshire and the Wirral, helping children, adults and older people live safely and independently at home. Our experienced, employed care teams provide everything from companionship, personal care and dementia support to nurse-led complex clinical care, mental health support and 24/7 care. We support people with neurological conditions, acquired brain and spinal injuries, learning disabilities, autism and long-term or life-limiting conditions. Family-owned and fully regulated, we work closely with families, case managers, commissioners and healthcare professionals to deliver safe, responsive care tailored to each individual.
Location
Alcedo Care Cheshire West and Wirral
101 shore rd, Birkenhead, WRL
CH41 1EL, United Kingdom
Hours
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.