A lovely home which provides individual support to six people with autism and challenging behaviour.
We understand that each individual has their own needs and work flexibly to make sure these are met. Everyone is supported to take part in meaningful activities which suit individual needs and wishes. We use a range of communication techniques with support from a speech and language therapist.
People are supported to experience opportunities for personal development, both within the home and in the wider community. This may include making use of facilities such as the local swimming pool, as well as social clubs, or going on holiday.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.