At Norman Prince, we pride ourselves in being long-established Ascot opticians, offering quality and continuity of service for all. Our small group aims to provide the best in patient care, with highly qualified staff and the wide choice of eyewear and eyecare that's only possible through an independent business - and, as with all our locations, all these values are realised at our Ascot practice.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.