JA
Jad Aldaghaghmeh
May 14, 2026
I have been going to this gym 5/6 years I was rejected out by one of the PT of the assault bike area because supposedly there was a class no one was using it very disappointing
Virgin Active Notting Hill - 3 April.
Very disappointing experience. The app and published timetable showed the club closing at 10pm, but members were forced out at 8pm with no prior communication. If opening hours change, members should be informed before arriving. Poor communication for a premium-priced gym. Highly disrespectful attitude fully ignoring paying members plans. Hope they even care to update the their formal timetables.
I had a really good experience with the team at Virgin Active Notting Hill. I enquired about personal training and John was so helpful, he was attentive and fully understood what I wanted. The customer service was on point, everything was sorted quickly. It all felt really smooth and well organised.
My friend was with me on a guest pass, and she even mentioned how impressed she was with the customer service from both John and Les.
Thanks Virgin!
PW
Phillipine W
Mar 12, 2026
I’ve been training with John for about a year and the progress I’ve made is amazing. When I first started, lifting 10kg felt heavy and I had very little confidence with strength training. Fast forward a year and, with John’s guidance and encouragement, I’m now deadlifting 130kg — something I never imagined I’d be able to do. He’s incredibly knowledgeable, pushes you to improve, and makes every session count. Highly recommend. Plus, all the strength and condition classes are really good from John and all the other trainers!
CF
Caroline Ferguson
Mar 11, 2026
John Peprah’s Body Conditioning classes are addictive. He gives his all each and eveytime and somehow I forget the pain and return each time. It’s because of results! I always feel better, stronger and more motivated. He’s such a brilliant trainer.
A shout out to everyone else too. It’s impossible to walk in without a warm and friendly smile. Especially Lexx, David, Ro and the gorgeous Amelia this week. In addition - I highly recommend Amelia’s swim lessons. My little one progressed at lightning speed, in such a lovely small group :) Thank you