Mount Alvernia Hospital, part of Circle Health Group and formerly BMI Mount Alvernia Hospital, delivers outstanding private healthcare in Guildford, Surrey.
Our team of experienced consultants provides expert treatment across specialties including orthopaedics, cardiology, general surgery, gynaecology, ENT, and advanced diagnostics.
We proudly serve patients from Guildford, Cranleigh, Haslemere, Horsham, and surrounding areas.
Patients benefit from fast access to appointments, modern imaging including MRI and CT, on-site physiotherapy, and specialist clinics such as women’s health and dermatology. With high patient satisfaction and a focus on safety and personalised care, we offer treatment in a welcoming and comfortable environment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.