Llys Castan is a north Wales screening location for the all-Wales diabetic eye screening service (Diabetic Eye Screening Wales). The venue offers retinopathy screening clinics five days per week. We have recently moved here from Llys Britannia (Parc Menai).
Eye screening is by appointment only, and only for individuals who have a diagnosis of Diabetes. Please do not attend unless you have a scheduled appointment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.