Boots Hearingcare Uttoxeter

Reviews

• MM

  Michael Mansell

  Mar 4, 2025
  5.0
  I purchased my hearing aids from another Boots branch late 2023, I was never happy with them, despite being told that I would need to get used to them, it came to the stage that I stopped wearing them. When the annual review was due, I decided to give it one last shot and spent quite some time ringing round different branches and asking if they could "sort " me out, I rang the Uttoxetter branch and spoke to the manager he was very friendly and helpful, I decided to make the appointment at that branch based on his recommendation, On arrival, I had a "warm feeling" about the branch overall, then when I went in to the consulting room, I was really impressed with Maariyah, she immediately put me at ease, when she asked me what problems I was having, I began to read off my list (12 items) and she listened patiently and told me that she would be able to sort them all, she spent some time "reprogramming, my hearing aids and there was a very noticeable difference after she had done this, she also said that if I'm not happy with them in a "restaurant/pub" situation ( which was one of my issues) she could fit some sort of attachment to the aids to fix it, but to give it a try first, I have taken back to wearing my hearing aids again and am currently pleased with their performance, I have yet to test them in a restaurant or pub, but I am confident that they'll be fine, however if not, I will contact the branch as advised. I would have no hesitation in recommending Boots Uttoxetter and Maariyah in particular, her manner and "customer handling skills" are second to none
• PB

  Peter Brightman

  Sep 27, 2024
  5.0
  Fantastic. Maariyah was extremely thorough and professional as well as being very polite and explaining all the tests she carried out in terms that could be easily understood. A very compitent, professional, and pleasant young lady. No hesitation in recommending her to anyone for testing and supplying hearing aids fitted for your own hearing problems.