Colin Lee Opticians is a family owned business, which has been providing the highest quality of innovative eye care to patients in Burntwood as well as elsewhere in the west midlands and Staffordshire for more than 40 years. Throughout our 10 years at Swan Island, we have always strived to be the best Opticians in Burntwood and Staffordshire by staying true to our beliefs in offering friendly, professional and caring service whilst still giving patients excellent value for money. In recent years we have branched into new services to offer our patients the latest in Ophthalmic technology and eye care pathways. Diabetic screening, Contact lens, dry eye, hearing and Orthoptic clinics also available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.