Middleton House provides supported accommodation for people with complex Mental Health. Our aims and objectives are to develop and provide services for people who want to increase their independent living skills and to participate in their recovery process. We aim to provide the support that is agreeable and constructive. We are dedicated to providing safe homes for our clients, hope for the future, and support other service providers to follow suit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.