Vision Express Opticians at Tesco - Hanley, Clough Street

Reviews

• AB

  Anya Brown

  Jun 14, 2026
  5.0
  Recently broke my glasses and went into the store to ask if a staff member could temporarily glue them together while I waited for the appointment id booked in for a couple days later. The staff member was lovely and boosted my appointment up even earlier to fit around my work schedule. From breaking my glasses to receiving my brand new pair it was only a total of 9 days. Couldn’t be happier with how they look :)
• AI

  Aleesha Hussain Inayat

  Jun 1, 2026
  2.0
  Inaccurate service and lack of quality control. I have been using a pair of glasses from this store for nearly two years under the impression they met my prescription requirements and were progressive/multifocal. My prescription is high (-7 diopters) and required a progressive lens adaptation with high-index reduction. After a recent technical check, it has been confirmed that these lenses are NOT progressive. Additionally, the lens edges measure a full 1 cm in thickness, which indicates a probability that standard 1.50 index lenses were used instead of the appropriate high-index reduction for this frame. This is a severe lack of quality control, delivering basic, non-progressive lenses while charging for more expensive multifocal ones. I highly recommend double-checking your technical specifications before leaving this store. Otherwise, everything else was good, and staff was very nice.
• GB

  gabrielle blakemore

  May 9, 2026
  5.0
  I was really pleased to have seen the team at vision express for my eye and contact lens appointment. I was looked after by a female optician Friday afternoon and I couldn't recommend her more. She was attentive, kind and really listened to my concerns. I felt my eye test was thorough and she offered expert advice and after care that was tailored to my needs. I felt confident in her knowledge and experience and will definitely be using them again.
• GC

  Glyn Clarkson

  Mar 22, 2026
  4.0
  Great service, good value specs.
• SW

  SHADOW WRAITH

  Mar 9, 2026
  5.0
  Lovely people, great reception when you arrive, very caring with a new shop now opened in the potteries precinct. Very helpful with questions and mending my broken glasses, lovely day out and all my glasses look good and make me feel and look great. My one problem was which glasses to choose they have so many high standard and famous names to choose from. Great value for the working person on the go and retired army veterans. Thank you vision express! There really are good people out there and vision express proves it for me. Cheers!

Frequently Asked Questions About Vision Express Opticians at Tesco - Hanley, Clough Street