At Cobham Road we provide high quality care and support to individuals with a learning disability. With spacious shared areas, offering the choice of socialising or spending time alone. We offer a varied programme of activities within the home, including music and art sessions. The large enclosed garden is very popular and good use is made of it in the summer months. People can choose to help maintain the garden as part of daily living skills development. We're a friendly calm place where people live in a very homely environment and simply get on with living their lives the way it suits them.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.