Surrey and Borders Partnership NHS Foundation Trust and Elysium Healthcare are working in partnership to provide a new mental health inpatient service for young people. Available solely for NHS funded care and treatment, the partnership brings together complementary expertise and best practice to jointly manage the inpatient unit and deliver a high-quality service for young people.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.