Boots Hearingcare Caterham

Reviews

• WR

  Wendy Reygate

  Feb 21, 2024
  5.0
  My husband has been going here for 4 years and the service has been excellent. The audiologist (think her name is Anita) is very efficient, friendly, informative and nothing is too much trouble. I would highly recommend hearing aids and the excellent after care you receive from Boots Caterham
• NB

  Naomi Burnett

  Jan 4, 2024
  1.0
  Don't rely on webpage for opening times. My hearing aid speaker has died and Caterham audiology is not open til next week! I now have to go to Croydon as I've been without my hearing aid for over a week. No message on answer phone, I just kept ringing until I rang Croydon Boots to be told Caterham is closed until next week.
• DC

  Daniel Conway-Smith

  Aug 14, 2023
  5.0
  My audiologist was Revathi and she was fantastic. She went well above and beyond what I would have expected and I could not recommend her more highly.
• OC

  Oliver C

  Aug 16, 2022
  1.0
  I went to an appointment for an Eye test that was my bi-annual check on Monday at 15:55 but when I arrived, it was cancelled without any calls or messages to tell me about it. The reason behind it was that there was no-one available to do my eye test. This was the second time time that I have travelled to Caterham for a pre-booked eye appointment when there is no qualified staff available. This appointment had been rescheduled 5 times by Boots, as it was. The customer service was very poor and borderline on rude. I feel disappointed and let down as I have been a loyal customer for many years.
• LW

  Linda Walsh

  Jul 25, 2022
  2.0
  Poor telephone answering

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