Amplifon Hearing Centre Dorchester

Reviews

• TT

  theskypilot

  Oct 29, 2024
  5.0
  Visited today when my left hearing aid refused to work after a routine overnight charge. Dead as a dodo and the reboot sequence had no effect! The maintenance technician, Lania, skilfully, effectively and rapidly worked her magic while providing very useful advice on future maintenance needs, cleaned both aids and the charging unit contacts (which were found to be the main cause of the problem with the left-hand aid) and returned everything in fully operational and pristine condition, all as part of Amplifon's maintenance service. Also included was a neat soft case for my back-up hearing aids (also bought from Amplifon many years ago). An absolutely first class service in all respects - my very grateful thanks and appreciation!
• PF

  Peter Farmer

  Apr 23, 2024
  5.0
  Today I attended an appointment at the Dorchester branch of Amplifon. From the moment I arrived the reception was very friendly and helpful. My appointment was with Tania Hima, who was highly professional and thorough, dealing with all my questions and going out of her way to ensure I was fully satisfied with the performance of my hearing aids. I would recommend Dorchester Amplfon to anyone with a hearing issue.
• IB

  Inger Barnes

  Mar 5, 2024
  5.0
  I have been using NHS hearing aids for a number of years, but it is increasingly difficult to get an appointment when you have a problem, so I decided to try Amplifon and the result has been amazing! My hearing test was explained to me in detail, and with the help of my new, almost invisible hearing aids, I can now hear things I haven't heard for years. Ben, my Amplifon audiologist, was truly the best.
• KA

  Kevin Ayrton

  Jan 21, 2023
  5.0
  I have had NHS hearing aids for nearly ten years, with the lockdown etc I don't think they have been able to provide the quality of service. I decided as I have been finding it very difficult to hear and understand what my grandchildren have been saying I felt I needed to find some help. The staff at Amplifon were really helpful, not promising to completely solve my problems but we're able to offer an improvement as technology had advanced since my aids had been supplied and there was a wider range of aids available than could be provided under the NHS I received one of the most detailed hearing tests I have ever experienced. Everything was explained along with graphical results from the tests undertaken. Each stage of the process was explained without any pressure selling of any products. I was fitted with a set of aids on a trial basis, no payment was required at that time although prices and support services were explained. I have now had the aids on the trial for nearly two weeks and am due to return for any adjustments and to further discuss the costings in a few days. I will have no hesitation in completing the purchase of these aids. They have made a tremendous difference to my life, they are not 100% perfect and may improve even more when I return to the store and they are adjusted as necessary. I was really surprised at the overall price, support provided, quality of service, trust and care provided and have no hesitation in recommending the service offered by this company.

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