David Lloyd Southend

Reviews

• MR

  Mohammad R

  3 days ago
  5.0
  As a returning member, I came back knowing I was in good hands — and Dean completely delivered. He’s an exceptional sales rep who had everything sorted out for my entire family within a single day. No runaround, no pressure, just efficient and genuinely helpful service from start to finish. We did the tour today and signed up on the spot. Dean made the whole experience smooth and enjoyable, and it’s clear he really knows his stuff. Couldn’t be happier with the service. Highly recommend asking for Dean if you’re thinking about joining!
• HM

  Hannah Mayo

  5 days ago
  5.0
  I've been thoroughly enjoying my time at David Lloyd Southend. The club is always spotlessly clean, and the staff are consistently friendly and helpful, making every visit a pleasant experience. The classes on offer are great, with plenty of variety to keep things interesting. The gym itself has been recently upgraded with new equipment, which has made a real difference to my workouts. Overall, a great club with a great atmosphere.
• AH

  Alfie Hall

  Jun 18, 2026
  5.0
  Dean was on point. Looking after us and getting us in the mix. Top bloke
• JF

  Juliana Fossá

  Jun 14, 2026
  2.0
  I have been a member of David Lloyd for two years. Today, I experienced a very stressful situation while using the body composition scanner to check my weight and monitor my fitness progress. When I approached the scanner, the machine was empty and there were no signs, booking information, or notices indicating that it was reserved or unavailable for members to use. As I began using the equipment, a young personal trainer approached me and told me not to use it because he wanted it for his students. I found his approach unprofessional and discourteous. I was already using the scanner and was polite and respectful throughout the interaction. Despite this, I felt that my right as a member to use the facility was disregarded. What concerned me most was the lack of communication and consideration. If there are specific times when the scanner is reserved for personal training sessions, this should be clearly communicated to members. Instead, I was left feeling embarrassed, frustrated, and unwelcome. I hope this feedback can be used to improve communication between staff and members and to ensure that all members are treated with respect and professionalism when using the club’s facilities.
• ET

  Elenya Taylor

  Jun 12, 2026
  5.0
  I’ve had a fantastic experience since joining David Lloyd. The facilities are excellent, always clean and well maintained, and there’s a great atmosphere throughout the club. Whether it’s the gym, classes, swimming pool, or social areas, everything is run to a very high standard. A special mention to Dean, who has been incredible, he made the joining process so smooth and welcoming. He took the time to understand what I was looking for, answered all my questions, and made me feel valued from day one. His professionalism, knowledge, and genuine enthusiasm for the club really stood out and made a big difference to my decision to join. I would highly recommend David Lloyd to anyone looking for a premium health and fitness club with outstanding facilities and exceptional customer service from Dean.

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