We're your local independent Opticians based in Frome Town, just 2 minutes away from Cork street. We pride ourselves on providing our patients with the best possible eye care service. We offer both Private and NHS funded eye examinations as well as the ACES (Acute Community Eye care Services) scheme which enables patients registered with a Somerset GP and experiencing recently occurring eye conditions to be seen free of charge.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.