Our Practice Partners and Optometrists Ben and Simon welcome you to our practice in Chard in Somerset. Since becoming partners with the group in May 2005, we have worked hard to build a reputation for providing excellent service in a relaxed and friendly environment.
As the official optometrists to RNAS Yeovilton and Yeovil Town FC, we are committed to delivering the best possible eyecare to our patients. That’s why in Chard, you’ll be in the wonderful hands of our Practice Manager Sandra who, along with our highly trained team of Optometrists and Dispensing Opticians, will provide the very best advice on your eye care and give information on the latest lens choice and frame designs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.