Friths Opticians, formerly Chris Young's, is led by Director John McLoughlin and offers over 20 years of optical expertise. Amanda Jackson serves as practice manager with extensive experience. Reception staff includes Jenny Amor and Lydia Hoare, with Gemma contributing one day a week. Services range from sight tests to OHT monitoring. While disabled access is limited, we provide diverse eyewear ranges. Nearest parking is at the free car park, a 5-minute walk away. Sight tests start at £40, OCT at £35.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.