David Lloyd Sunderland

Reviews

• SR

  SKI RON

  Oct 14, 2026
  3.0
  Have been a member here a long time. Facilities are very good. Can get busy at peak times, staff friendly. Only gripe is cleanliness could be better. Showers often found dirty and very few people clean gym gear after use.
• LT

  Lou Taylor

  Oct 8, 2026
  5.0
  My daughter absolutely loves going to Kids Club — it’s honestly her favourite part of the day! 🥰 The staff are all so lovely, friendly and welcoming, and they do such a fantastic job of making us feel completely at ease as parents. Ryan, Millie, Anya and Abbie in particular are so easy to talk to, always happy to help and genuinely take the time to make both my daughter and us feel comfortable. It’s so reassuring knowing she’s happy, settled and well looked after when she’s there. She comes home talking about Kids Club and all the fun she’s had, which says everything really! We’re so grateful to the whole DL Kids team for making it such a lovely experience for her. Thank you! ❤️
• KG

  Kaye Gibson

  Oct 6, 2026
  5.0
  My little girl loves coming to the crèche at David Lloyd, can’t recommend it highly enough, amazing staff, I’m always at ease knowing she’s well looked after. She even asks for Steph at her nursery hoping she’s there too 🙈
• CP

  Cristina Pană

  Oct 6, 2026
  5.0
  I visited David Lloyd Sunderland this morning just to have a look around and see if it was the right place for me and my little girls. I honestly wasn’t expecting to make a decision so quickly, but meeting Harry completely changed my mind. ❤️ From the moment I met him, I felt so welcomed and comfortable. Harry took the time to walk me around the whole club, explain everything properly and answer all of my questions. He never made me feel rushed or pressured, and the way he spoke to me and showed me around was so friendly, genuine and professional. As a mum, choosing somewhere that feels right for both me and my little girls is really important. Harry made me feel that we would be welcomed, looked after and able to enjoy the club together. By the end of the visit, I felt confident that I had found the right place for us — and I decided to become a member. 🥰 I just want to say a huge thank you to Harry for making my first experience at David Lloyd Sunderland such a lovely one. Sometimes it’s the person you meet that makes all the difference, and Harry definitely did that for me. Thank you, Harry! We’re really looking forward to starting this new chapter and making lots of lovely memories together at the club. ❤️
• SS

  superstream

  Sep 27, 2026
  1.0
  Disappointing overall considering the cost of membership. My biggest concern is the cleanliness of the pool and changing areas. The bottom of the indoor pool regularly has a significant amount of dirt and debris on it, including plasters and tissues. This isn’t something I’ve noticed on just one occasion — it seems to be a recurring problem. I previously emailed the club about the condition of the pool and received no response. More recently, I submitted feedback through the David Lloyd app and requested a call to discuss it, but again I received no response and nothing has improved. The changing rooms can also be in a poor state at times, particularly the shower areas. The family changing facilities are far too small for the size of the club and have only one shower, which often means parents have little option but to bring their children into the adult changing rooms. The gym equipment is another frustration. Equipment is regularly out of order and the treadmills in particular are very old and are constantly having problems. The kids’ clubs are average at best and, taking everything together, I don’t feel the overall standard justifies the membership price. For a premium health club, I would expect considerably better standards of cleanliness, maintenance and, importantly, a response when members raise legitimate concerns. On a positive note, the reception and restaurant staff are helpful and provide good service, and the food and drink are generally decent. Unfortunately, those positives don’t outweigh the recurring cleanliness and maintenance issues or the fact that previous complaints have been ignored. Improvements need to be made to cleanliness standards, and significant investment in the facilities and equipment is required to justify the membership costs.