At Million Pharmacy in Sunderland, we work hard to provide an excellent service to customers and to always be a friendly face in the neighbourhood. Customers can expect to be treated as part of the family and we pride ourselves in ensuring that we hold your best interest at heart; providing you the healthcare and advice that you need.
Here at Million Pharmacy, we believe that living by strong values is the key to building good relationships with our customers
• To maintain our caring family philosophy
• To deliver high standards of customer service
• To always provide you the best professional advice on health matters
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.