Beech is a 10-bed residential step-down provision for service users discharged from the Trust’s inpatient wards.
We’re a unique service and one of only a handful of our kind in the country.
Our beds are a step-down for people leaving our inpatient wards before they are fully discharged back into the community.
Beech is a safe place where service users can focus on themselves and their recovery and rebuild their confidence without the worries of day-to-day life.
To find out more, please visit our website.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.