Tesco Pharmacy

Reviews

• PS

  paul stones

  Aug 14, 2026
  1.0
  I come here to pick up a prescription for a neighbour. Having read other reviews, its nice to know it is not just me that gets such bad treatment. If I ever get prescribed medication for myself, I will not be coming here
• AG

  Anthony Gordon

  Jul 24, 2026
  1.0
  Absolutely terrible service at the counter. Ended up having to go elsewhere.
• JJ

  jamesjddj23

  Jul 19, 2026
  1.0
  I am extremely disappointed with the service I received. The staff member was argumentative and confrontational, not only with me but also with several other customers. She informed us that she was refusing to serve anyone, which was both unprofessional and unacceptable. Customer service should be delivered with courtesy and respect, and unfortunately this was not my experience. I found the staff member’s attitude rude and inappropriate for someone working in a public-facing role. As a result, I intend to make a formal complaint regarding this incident. Based on my experience, I would not recommend this pharmacy and would advise others to consider using an alternative pharmacy that provides a more professional standard of service.
• EL

  Em L

  May 3, 2026
  1.0
  Absolutely unacceptable service. This pharmacy now operates on a 24–72 hour prescription policy, which is a huge drop in standards. It used to take around an hour, and now patients are expected to wait up to three days for medication. In my case, it took nearly the full 72 hours, with no proper communication or urgency. For something as essential as prescriptions, this level of delay is shocking. I understand services are busy, but this feels like a complete disregard for patient needs. A pharmacy should not be normalising such long waits.
• UK

  Ua Ka

  Apr 23, 2026
  1.0
  I had a really frustrating experience here. I asked for an eye ointment that is sold over the counter and had even been recommended by an ophthalmologist for a minor corneal scratch. Despite explaining this clearly, the staff refused to sell it, insisting it could only be used for conjunctivitis—which makes no sense. It’s an over-the-counter product, so the reason for purchase shouldn’t be restricted like that. The attitude was dismissive and unhelpful. I went to another pharmacy and had no issues at all—they sold it straight away, as expected. Even my ophthalmologist agreed this situation was unnecessary and unhelpful. Very disappointing service.

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