Home Health Care ServiceCommunity CentreSenior Citizen Centre
PentaCare is a CQC registered home care provider that provides home care and support services. We provide companionship, activities, trips out, home help, and traditional support throughout the day and night so that you can live independently in your home. With kindness and compassion, the highly-trained and trusted team delivers - Daily Visiting care starting from 30 minutes, Live-in care, Dementia Care, Overnight waking and sleep-in care, Personal Care, Medication Assistance, 24/7 respite and convalescent care and complex care requirements.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.