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PentaCare West Kent - Home care and Live in care

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About

Home Health Care ServiceCommunity CentreSenior Citizen Centre
PentaCare is a CQC-registered home care and live-in care provider that provides care at home support services. We provide activities, trips out, home help, and traditional support throughout the day and night so that you can live independently in your home. We're a trusted partner in supporting seniors who need support at home to live fulfilling lives in the comfort of their own homes. With kindness and compassion, the highly trained and trusted team delivers Daily Visiting Care starting at 30 minutes, Companionship Care, 24/7 Live-In Care, Dementia Care, overnight waking and sleep-in care, Personal Care, Medication assistance, Respite care, Convalescent care, and complex care requirements.

Location

PentaCare West Kent - Home care and Live in care
2 The Square, Riverhead, Sevenoaks
TN13 2AA, United Kingdom

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.