At Urquharts Opticians in Prestwick, our mission is to make a difference to people's life by helping them to see more clearly. We want to create meaningful relationships with our clients, to remain proudly independent and to show responsibility towards our team, clients and community. Our expertise is in the delivery of the most comprehensive and personal eyecare available to our clients.
We take time to understand your unique lifestyle - how you live and what you do from the moment you open your eyes in the morning, until the moment you close them at night. Our personal approach ensures that we listen carefully and understand precisely your needs, offering solutions that solve your problems.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.