Vision Express Opticians at Tesco - Reading Napier

Reviews

• EB

  Ethan Barratt

  3 days ago
  5.0
  Bought two pairs of glasses from RayBan which had the wrong prescription. One pair had transitions which I turned into full sunglasses and the other pair were normal distance glasses which needed the correct prescription. The whole process took less than ten minutes to get everything sorted and sent off. Amazing customer service. Will definitely be going to Vision Express again
• LM

  Leia martin

  May 18, 2026
  5.0
  The staff at this store are amazing. I’ve been to a few Vision Express stores, and can confidently say, they are not all the same. The staff at Napier go above and beyond to ensure the customer is satisfied and happy. The optician happily worked through her lunch to accommodate my query about contact lenses and proceeded to doing a contact lens check also, even though I had only booked a single appointment for a sight test. Will be back again!
• SS

  Shantul Sharma

  May 16, 2026
  1.0
  Spent £30 on an eye test and apparently it’s company policy to not share the pupillary distance, which is a must if you are buying your glasses elsewhere!! Didn’t make that clear before the test or I wouldn’t have gone there. They then showed me written company policy that says the only provide pupil distance if we buy glasses from them. This policy wasn’t shown during booking the eye test or while the test was being done. This stuff should be illegal.
• BW

  Ben Wilson

  May 9, 2026
  5.0
  I had the bad luck to lose my specs on Thursday which is a real hassle as I wear them for work. All of the staff in store today could not have been more helpful or reassuring. The optometrist and her two assistants were super efficient, they put my mind at ease regarding how soon I would get the replacements and while I was browsing frames etc I was given a really interesting overview of the new Meta frames which sound really useful. I will certainly be back here for all of my optical needs and having seen Meta, will be back for a set to use when cycling. This store is a gem and the staff are all a real credit to the company.
• WH

  Will Hamersley

  Apr 20, 2026
  4.0
  An enjoyable experience. My appointment went smoothly, however I wasn't expecting the £30 payment for the appointment itself as I misunderstood that part clearly. It was great to find out more about what's been going on with my eyes in general. I now know I need glasses for reading! Luckily the guys showed some empathy and offered me a £5 discount which I was really appreciative of. Highly recommended!

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