David Clulow Opticians at John Lewis - Reading

Reviews

• OM

  Oriana Macleod

  Aug 3, 2026
  5.0
  I had a routine eye test and then chose glasses frames at John Lewis Reading David Clulow Opticians today. I was served by Sophia and Sandeep was the optometrist. I was warmly welcomed by Sophia and then had my eye examination with Sandeep. Sandeep was friendly & courteous and explained everything she was doing + the results in a quiet, gentle comprehensive way, answering any questions I had. She was professional and reassuring. Sophia helped me choose frames and was very patient and kind, suggesting frames she felt I might like. On choosing my frames, she then took me through the ordering and payment process in a very professional way. She is a lovely, smiley person and nothing was too much trouble. She even very kindly tightened my existing glasses for me! I can't recommend the service at John Lewis highly enough and Sophia and Sandeep are great ambassadors for David Clulow.
• SC

  Sarah Cox

  Aug 1, 2026
  5.0
  Excellent customer service
• JH

  June Ho

  Jul 28, 2026
  1.0
  Used to be very good service, but not now
• GI

  George Isopescu

  Jul 9, 2026
  1.0
  Honestly, big disappointment for me. Being one of the most expensive opticians you expect more commitment in regards delivery time for prescription glasses. Been advised that the order will arrive no later than 2 weeks, 16 days later called and the glasses are “still with the lab”, cannot advise how long will have to wait still. You pay the most and you get the least apparently.
• CL

  Clara Leal

  May 11, 2026
  1.0
  Prescription was incorrect on purpose (confirmed by the optitian), got redone (which i have no confidence it will be right), been told the new glasses would be ready in 2 weeks only to receive a call after the time to say it will not be ready until at least 3 weeks (this only because i called inquiring if it was ready). For the price paid i would expect better service.